Privacy Policy for WOOOW AI Platform

Effective Date: 1st August 2025

This Privacy Policy applies to the WOOOW AI platform, a service offered by Tech Gaint Solution Private Limited ("we," "us," or "the Company"). We place the utmost importance on protecting the personal data of our users, customers, and affiliates ("you" or "User"). This Policy explains how we collect, use, disclose, and safeguard your personal data, particularly through our WOOOW AI platform.

1. Data We Collect

We only collect personal data that is strictly necessary and appropriate for providing our services, enhancing the platform, and meeting our legal obligations.

A. Data Collected Directly From You

When you create an account on WOOOW AI, use our services, or communicate with us:

  • Identity and Contact Data: Your name, email address, phone number, and physical contact address.
  • Payment Data: Payment information required to process subscriptions and service fees (we do not store full credit card or bank details; this is handled securely by our payment gateway).
  • Account Data: Username, password (encrypted), and profile settings.
  • Communication Data: Information you provide when contacting customer support or giving feedback.

B. Data Collected Automatically

When you use the WOOOW AI platform, we may automatically collect the following information:

  • Usage Data: Details on how you use our services within the platform (e.g., which AI models you use, frequency of use, tools accessed, usage of social media or bulk message marketing tools).
  • Device and Log Data: IP address, browser type and version, operating system, time zone settings, and the date/time of your access to the platform.
  • Tracking Data (Cookies): We use cookies and similar tracking technologies to ensure platform functionality, remember your preferences, and monitor platform usage.

C. Affiliate Marketing Data

When you participate in our Affiliate Marketing Program:

  • Referral Data: Information on users who signed up using your referral link.
  • Commission Data: Details of your earned commissions and necessary bank account details or other payment information for withdrawal purposes.

D. AI Content Data

The content you create, prompts, or inputs you provide to AI models through the WOOOW AI platform:

  • These inputs and outputs may be temporarily stored to provide and improve the service. However, we consider your created content your personal property and do not publish it publicly without your explicit consent.

2. How We Use Your Data (Purpose Limitation)

We use your personal data only for the specific, legitimate purposes described in this policy:

  • Service Provision: To grant you access to the WOOOW AI platform and provide the integrated services, including AI content creation tools, marketing bots (WhatsApp/Telegram/Social Media), and all third-party integrations.
  • Account Management: To manage your account, process subscription renewals, and handle billing communication.
  • Payment Processing: To process payments for your services and distribute affiliate commissions.
  • Platform Improvement: To analyze and enhance our platform, tools, and user interface.
  • Security and Legal Obligations: To prevent fraud, secure the platform, and comply with legal obligations (e.g., government requests, tax-related information).
  • Communication: To provide you with important updates, technical notices, and requested customer support.
  • Affiliate Program: To track affiliate performance and ensure accurate commission calculation and dispersal.

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may disclose your data in the following circumstances:

  • To AI Model and Tool Providers: To deliver the specific service you requested. For example, when you use an OpenAI or Grok model via the platform, your input prompt is shared with that specific third-party API. This data will be governed by their respective privacy policies.
  • To Payment Processors: To securely handle payment transactions.
  • To Marketing Service Providers: To send emails or other communications on our behalf.
  • Legal and Regulatory Authorities: If required by law or in response to a legitimate request from government authorities.
  • Business Transfers: If Tech Gaint Solution Private Limited merges with, is acquired by, or sells its assets to another company. In such cases, your personal data may be transferred to the new owner.

4. Data Security and Retention

  • Security: We use encryption, firewalls, and other appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.
  • Retention: We retain your personal data only for as long as necessary for the purposes outlined in this policy. Upon account closure, we will delete or anonymize your data, though some information may be retained for a defined period to meet legal or accounting obligations (e.g., tax records, affiliate payment records).

5. Your Rights (Consistent with DPDP Act Principles)

Consistent with India’s IT laws and the principles of the Digital Personal Data Protection (DPDP) Act 2023, you have the following rights:

  • Right to Access: You have the right to know what personal data we have collected about you, why, and how it is being processed.
  • Right to Correction and Erasure: You have the right to request correction of inaccurate or incomplete personal data and the deletion of unnecessary data.
  • Right to Withdraw Consent: You can withdraw your consent for data processing at any time. We will inform you of any consequences this withdrawal may have on the provision of services.
  • Right to Grievance Redressal: You have the right to contact our designated contact person to address any grievances regarding data processing.

6. Transparency on Affiliate Marketing

We offer an Affiliate Marketing opportunity. Under this system:

  • Users can earn commission by sharing their direct product referral links.
  • This is not an MLM, Network Marketing, Binary System, Pyramid Scheme, or Ponzi Scheme. It is strictly a referral program to promote our technology-based services.
  • We do not promote any "get-rich-quick scheme" or use financial greed in our promotions. Commission earnings are entirely dependent on the user's referrals.

7. Use of Cookies

We use cookies on the WOOOW AI platform to enhance your experience. You may choose to decline cookies by changing your browser settings, but this may prevent some parts of the platform from functioning correctly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any material changes via our platform or directly via email.

9. Contact Details

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our designated Contact Person (Data Protection Officer/Grievance Officer):

Contact Person Name: Raihan Sarkar

Company Name: Tech Gaint Solution Private Limited 

Address:  C/O TAJUDDIN, NAWAGARH KHARKHARI BASTI, Kharkharee, Bokaro, Bokaro- 828125, Jharkhan

Email: privacy@wooow.ai 

Phone: +919635158262

This website uses cookies to improve your web experience.